Returns & Refunds
At AHIMIHA, we want you to love your purchase. If for any reason you are not completely satisfied, you can return or exchange items under the following conditions:
1. Time Frame
• Returns or exchanges must be requested within 30 days of receiving your order.
2. Condition of Items
• Items must be unused, unwashed, and in the original packaging with all tags attached.
• We cannot accept items that show signs of wear or damage.
3. How to Return
• Contact our customer service team at support@ahimiha.com to request a return.
• We will provide instructions for sending the item back.
4. Refunds
• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 7–10 business days.
5. Exchanges
• If you wish to exchange an item, please specify your desired size or style when requesting the return.
• Shipping costs for exchanges may apply.
6. Return Shipping Costs
• Customers may be responsible for return shipping unless the item is defective or damaged upon arrival.
7. Defective or Damaged Items
• If you receive a defective or damaged item, contact us immediately at support@ahimiha.com and we will replace the item or provide a full refund, including shipping costs.
8. Return Address
AHIMIHA, Office 111, The Cube Storage, Haverton Hill Road, Billingham, TS23 1QG