Retours et remboursements
At AHIMIHA, we want you to love your purchase. If for any reason you are not completely satisfied, you can return or exchange items under the following conditions:
1. Time Frame
• Returns or exchanges must be requested within 30 days of receiving your order.
2. Condition of Items
• Items must be unused, unwashed, and in the original packaging with all tags attached.
• We cannot accept items that show signs of wear or damage.
3. How to Return
• Contact our customer service team at support@ahimiha.com to request a return.
• We will provide instructions for sending the item back.
4. Refunds
• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within 7–10 business days.
5. Exchanges
• If you wish to exchange an item, please specify your desired size or style when requesting the return.
• Shipping costs for exchanges may apply.
6. Return Shipping Costs
• Customers may be responsible for return shipping unless the item is defective or damaged upon arrival.
7. Defective or Damaged Items
• If you receive a defective or damaged item, contact us immediately at support@ahimiha.com and we will replace the item or provide a full refund, including shipping costs.
8. Return Address
AHIMIHA, Office 111, The Cube Storage, Haverton Hill Road, Billingham, TS23 1QG